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OneDesk vs Trello System Properties Comparison

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Editorial information provided by Project Management Zone
SystemsOneDesk  Xexclude from comparisonTrello  Xexclude from comparison
DescriptionOneDesk is a web-based customer service and project management tool.Trello is a web-based project management and collaboration tool based on Kanban-like lists.
CategoryProject Planning
Issue Management
Project Planning
Project Collaboration
Project Management Zone Rankinginfomeasures the popularity of Project Management SystemsScore 5.08
Rank #110
Score 857.09
Rank #5
DeveloperOneDeskTrelloinfoowned by Atlassian, originally by Fog Creek Software
Websiteonedesk.comtrello.com
Technical documentationonedesk.com/­get-started/­organizehelp.trello.com
Social network pages
Facebook455likes
LinkedIn3,450followers
Twitter854followers
Facebook120,849likes
LinkedIn37,021followers
Twitter185,420followers
Initial release20102011
LicenseWeb-based service (SaaS)infoSoftware-as-a-Service modelWeb-based service (SaaS)infoSoftware-as-a-Service model
Web-based architectureyesyes
Mobile appsnoAndroid
iOS
APIinfoApplication Programming InterfaceyesinfoRESTyesinfoREST
Multi-useryesyes
Authentication mechanismPassword
SAMLinfoSecurity Assertion Markup Language
Google sign-on
LinkedIn sign-on
Password
Google sign-on
NotificationsEmailEmail
Mobile push
Project Planning Properties
Hierarchical tasksinfoSupport for parent-child relationships of tasksyesno
Recurring tasksinfoSupport for definition of tasks that occur repeatedlynono
Milestone trackinginfoMilestones indicate the completion of major deliverables, normally by completing a set of tasksyesno
Task dependenciesinfoDependencies between tasks are logical relationships that restrict the sequence of task executions, e.g. one task must be completed before another task can startyesno
Critical path managementinfoThe critical path method calculates the set of tasks that cannot be delayed without increasing the project's duration, taking into account task dependenciesyesno
Critical chain managementinfoThe critical chain method expands the critical path method by additionally taking resource constraints into accountnono
Gantt chartsinfoBar chart to visualize a project's tasks and milestones scheduleyesnoinfoavailable via 3rd party tools
PERT chartsinfoNetwork diagrams according to Program Evaluation Review Techniquenono
BaselinesinfoSupport for creating and using snapshots of a project's plan in terms of cost, scope and schedule nono
Resource managementinfoSupport for managing a project's human and/or non-human resourcesyesno
Resource levelinginfoSupport for optimizing the allocation of a project's resourcesnoinfosupport for manual resource levelingno
Time trackinginfoSupport for estimating and monitoring the time spent on a project's tasksyesno
Cost trackinginfoSupport for monitoring a project's expensesyesno
Earned value managementinfoSupport for tracking a project's performance and progress via earned value measurementsyesno
Risk managementinfoSupport for identifying and keeping track of project risks and risk-related activitiesnono
Scrum supportinfoSupport for typical Scrum techniques such as sprints, backlogs and burn-down chartsyesno
Kanban supportinfoSupport for typical Kanban techniques such as visualization of tasks on boards using cardsnoyes
Project portfolio management infoSupport for collectively managing a set of current or proposed projects, e.g. by evaluation and prioritization of projectsyesno
Issue Management Properties
Hierarchical issuesyes
Custom fieldsyes
Custom workflowsyes
Project Collaboration Properties
Project wikino
Discussion forumyesinfoconversations
Online chatno
Audio conferencingno
Video conferencingno
Screen sharingno
Calendar sharingnoinfointegration with external calendar tools is possible
Contact sharingno
Document sharingyesinfocard attachments
File versioningno

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More Resources
OneDeskTrello
Project Management Zone blog posts

Trello is the Project Management System of the Year for the third year in a row
3 January 2019, Matthias Gelbmann

Trello is the Project Management System of the Year for the second year in a row
4 January 2018, Matthias Gelbmann

Trello is the Project Management System of the Year
4 January 2017, Matthias Gelbmann

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