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OneDesk vs SharePoint System Properties Comparison

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Editorial information provided by Project Management Zone
SystemsOneDesk  Xexclude from comparisonSharePoint  Xexclude from comparison
DescriptionOneDesk is a web-based customer service and project management tool.SharePoint is a web application framework and collaboration platform.
CategoryProject Planning
Issue Management
Project Collaboration
Project Management Zone Rankinginfomeasures the popularity of Project Management SystemsScore 4.11
Rank #118
Score 3,802.55
Rank #1
DeveloperOneDeskMicrosoft
Websiteonedesk.comproducts.office.com/­en-us/­sharepoint
Technical documentationonedesk.com/­get-started/­organizedocs.microsoft.com/­en-us/­sharepoint/­dev
Social network pages
Facebook171likes
LinkedIn3,424followers
Twitter875followers
Facebook96,915likes
LinkedIn60,827followers
Twitter207,020followers
Initial release20102001
LicenseWeb-based service (SaaS)infoSoftware-as-a-Service modelCommercial
Web-based service (SaaS)infoSoftware-as-a-Service modelinfoSharePoint Online
Web-based architectureyesyes
Programming languageC#
Operating systemsWindows
Mobile appsnoAndroidinfonumerous 3rd-party apps
iOSinfonumerous 3rd-party apps
Windows Phoneinfonumerous 3rd-party apps
APIinfoApplication Programming InterfaceyesinfoRESTyesinfoseveral sets of APIs, including object models and REST web service.
Multi-useryesyes
Authentication mechanismPassword
SAMLinfoSecurity Assertion Markup Language
Google sign-on
LinkedIn sign-on
Password
Active Directory
NotificationsEmailEmail
Mobile push
RSS feeds
Project Planning Properties
Hierarchical tasksinfoSupport for parent-child relationships of tasksyes
Recurring tasksinfoSupport for definition of tasks that occur repeatedlyno
Milestone trackinginfoMilestones indicate the completion of major deliverables, normally by completing a set of tasksyes
Task dependenciesinfoDependencies between tasks are logical relationships that restrict the sequence of task executions, e.g. one task must be completed before another task can startyes
Critical path managementinfoThe critical path method calculates the set of tasks that cannot be delayed without increasing the project's duration, taking into account task dependenciesyes
Critical chain managementinfoThe critical chain method expands the critical path method by additionally taking resource constraints into accountno
Gantt chartsinfoBar chart to visualize a project's tasks and milestones scheduleyes
PERT chartsinfoNetwork diagrams according to Program Evaluation Review Techniqueno
BaselinesinfoSupport for creating and using snapshots of a project's plan in terms of cost, scope and schedule no
Resource managementinfoSupport for managing a project's human and/or non-human resourcesyes
Resource levelinginfoSupport for optimizing the allocation of a project's resourcesnoinfosupport for manual resource leveling
Time trackinginfoSupport for estimating and monitoring the time spent on a project's tasksyes
Cost trackinginfoSupport for monitoring a project's expensesyes
Earned value managementinfoSupport for tracking a project's performance and progress via earned value measurementsyes
Risk managementinfoSupport for identifying and keeping track of project risks and risk-related activitiesno
Scrum supportinfoSupport for typical Scrum techniques such as sprints, backlogs and burn-down chartsyes
Kanban supportinfoSupport for typical Kanban techniques such as visualization of tasks on boards using cardsno
Project portfolio management infoSupport for collectively managing a set of current or proposed projects, e.g. by evaluation and prioritization of projectsyes
Issue Management Properties
Hierarchical issuesyes
Custom fieldsyes
Custom workflowsyes
Project Collaboration Properties
Project wikiyesinfoSharePoint pages
Discussion forumyes
Online chatyes
Audio conferencingnoinfoavailable via Microsoft Lync and other products
Video conferencingnoinfoavailable via Microsoft Lync and other products
Screen sharingyes
Calendar sharingyes
Contact sharingyes
Document sharingyes
File versioningyes

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More Resources
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