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OneDesk vs Redmine System Properties Comparison

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Editorial information provided by Project Management Zone
SystemsOneDesk  Xexclude from comparisonRedmine  Xexclude from comparison
DescriptionOneDesk is a web-based customer service and project management tool.Open source, web-based project management and issue tracking tool.
CategoryProject Planning
Issue Management
Project Planning
Issue Management
Project Collaboration
Project Management Zone Rankinginfomeasures the popularity of Project Management SystemsScore 3.91
Rank #122
Score 65.67
Rank #19
DeveloperOneDesk
Websiteonedesk.comredmine.org
Technical documentationonedesk.com/­get-started/­organizeredmine.org/­projects/­redmine/­wiki/­Guide
Social network pages
Facebook170likes
LinkedIn3,442followers
Twitter874followers
Facebook2,073likes
LinkedIn1,259followers
Initial release20102006
LicenseWeb-based service (SaaS)infoSoftware-as-a-Service modelOpen SourceinfoGPL 2
Web-based architectureyesyes
Programming languageRubyinfoRuby on Rails
Operating systemsLinux
OS X
Unix
Windows
Mobile appsnoAndroid
iOS
Windows Phone
APIinfoApplication Programming InterfaceyesinfoRESTyesinfoREST
Multi-useryesyes
Authentication mechanismPassword
SAMLinfoSecurity Assertion Markup Language
Google sign-on
LinkedIn sign-on
Password
LDAPinfoLightweight Directory Access Protocol
NotificationsEmailEmail
RSS feeds
Project Planning Properties
Hierarchical tasksinfoSupport for parent-child relationships of tasksyesyes
Recurring tasksinfoSupport for definition of tasks that occur repeatedlynoyesinfovia plugin
Milestone trackinginfoMilestones indicate the completion of major deliverables, normally by completing a set of tasksyesyesinfovia plugin
Task dependenciesinfoDependencies between tasks are logical relationships that restrict the sequence of task executions, e.g. one task must be completed before another task can startyesyes
Critical path managementinfoThe critical path method calculates the set of tasks that cannot be delayed without increasing the project's duration, taking into account task dependenciesyesyesinfovia plugin
Critical chain managementinfoThe critical chain method expands the critical path method by additionally taking resource constraints into accountnono
Gantt chartsinfoBar chart to visualize a project's tasks and milestones scheduleyesyes
PERT chartsinfoNetwork diagrams according to Program Evaluation Review Techniquenono
BaselinesinfoSupport for creating and using snapshots of a project's plan in terms of cost, scope and schedule noyesinfovia plugin
Resource managementinfoSupport for managing a project's human and/or non-human resourcesyesyesinfovia plugin
Resource levelinginfoSupport for optimizing the allocation of a project's resourcesnoinfosupport for manual resource levelingno
Time trackinginfoSupport for estimating and monitoring the time spent on a project's tasksyesyes
Cost trackinginfoSupport for monitoring a project's expensesyesyesinfovia plugin
Earned value managementinfoSupport for tracking a project's performance and progress via earned value measurementsyesyesinfovia plugin
Risk managementinfoSupport for identifying and keeping track of project risks and risk-related activitiesnoyesinfoavailable via 3rd-party plugins
Scrum supportinfoSupport for typical Scrum techniques such as sprints, backlogs and burn-down chartsyesyesinfovia plugin
Kanban supportinfoSupport for typical Kanban techniques such as visualization of tasks on boards using cardsnoyesinfovia plugin
Project portfolio management infoSupport for collectively managing a set of current or proposed projects, e.g. by evaluation and prioritization of projectsyesno
Issue Management Properties
Hierarchical issuesyesyes
Custom fieldsyesyes
Custom workflowsyesyes
Project Collaboration Properties
Project wikiyes
Discussion forumyes
Online chatyesinfovia plugin
Audio conferencingno
Video conferencingno
Screen sharingno
Calendar sharingno
Contact sharingno
Document sharingyes
File versioningyesinfovia plugin

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OneDeskRedmine
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