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JIRA vs OneDesk vs Trello System Properties Comparison

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Editorial information provided by Project Management Zone
SystemsJIRA  Xexclude from comparisonOneDesk  Xexclude from comparisonTrello  Xexclude from comparison
DescriptionBug tracking and project planning tool, available as cloud service and as commercial tool.OneDesk is a web-based customer service and project management tool.Trello is a web-based project management and collaboration tool based on Kanban-like lists.
CategoryProject Planning
Issue Management
Project Planning
Issue Management
Project Planning
Project Collaboration
Project Management Zone Rankinginfomeasures the popularity of Project Management SystemsScore 1,184.60
Rank #3
Score 5.08
Rank #110
Score 857.09
Rank #5
DeveloperAtlassianOneDeskTrelloinfoowned by Atlassian, originally by Fog Creek Software
Websiteatlassian.com/­software/­jiraonedesk.comtrello.com
Technical documentationconfluence.atlassian.com/­jira/­jira-documentation-1556.htmlonedesk.com/­get-started/­organizehelp.trello.com
Social network pages
LinkedIn21,747followers
Twitter36,037followers
Facebook455likes
LinkedIn3,450followers
Twitter854followers
Facebook120,849likes
LinkedIn37,021followers
Twitter185,420followers
Initial release200220102011
LicenseCommercial
Web-based service (SaaS)infoSoftware-as-a-Service model
Web-based service (SaaS)infoSoftware-as-a-Service modelWeb-based service (SaaS)infoSoftware-as-a-Service model
Web-based architectureyesyesyes
Programming languageJava
Operating systemsLinux
Solaris
Windows
Mobile appsAndroid
iOS
noAndroid
iOS
APIinfoApplication Programming InterfaceyesinfoJava, RESTyesinfoRESTyesinfoREST
Multi-useryesyesyes
Authentication mechanismPassword
LDAPinfoLightweight Directory Access Protocol
Password
SAMLinfoSecurity Assertion Markup Language
Google sign-on
LinkedIn sign-on
Password
Google sign-on
NotificationsEmailEmailEmail
Mobile push
Project Planning Properties
Hierarchical tasksinfoSupport for parent-child relationships of tasksyesyesno
Recurring tasksinfoSupport for definition of tasks that occur repeatedlynonono
Milestone trackinginfoMilestones indicate the completion of major deliverables, normally by completing a set of tasksnoyesno
Task dependenciesinfoDependencies between tasks are logical relationships that restrict the sequence of task executions, e.g. one task must be completed before another task can startyesinfovia "issue linking"yesno
Critical path managementinfoThe critical path method calculates the set of tasks that cannot be delayed without increasing the project's duration, taking into account task dependenciesnoyesno
Critical chain managementinfoThe critical chain method expands the critical path method by additionally taking resource constraints into accountnonono
Gantt chartsinfoBar chart to visualize a project's tasks and milestones scheduleyesinfoavailable via 3rd-party pluginsyesnoinfoavailable via 3rd party tools
PERT chartsinfoNetwork diagrams according to Program Evaluation Review Techniquenonono
BaselinesinfoSupport for creating and using snapshots of a project's plan in terms of cost, scope and schedule nonono
Resource managementinfoSupport for managing a project's human and/or non-human resourcesnoyesno
Resource levelinginfoSupport for optimizing the allocation of a project's resourcesnonoinfosupport for manual resource levelingno
Time trackinginfoSupport for estimating and monitoring the time spent on a project's tasksyesinfoavailable via 3rd-party pluginsyesno
Cost trackinginfoSupport for monitoring a project's expensesyesinfoavailable via 3rd-party pluginsyesno
Earned value managementinfoSupport for tracking a project's performance and progress via earned value measurementsnoyesno
Risk managementinfoSupport for identifying and keeping track of project risks and risk-related activitiesyesinfoavailable via 3rd-party pluginsnono
Scrum supportinfoSupport for typical Scrum techniques such as sprints, backlogs and burn-down chartsyesinfowith JIRA Agile add-onyesno
Kanban supportinfoSupport for typical Kanban techniques such as visualization of tasks on boards using cardsyesinfowith JIRA Agile add-onnoyes
Project portfolio management infoSupport for collectively managing a set of current or proposed projects, e.g. by evaluation and prioritization of projectsyesinfoavailable via 3rd-party pluginsyesno
Issue Management Properties
Hierarchical issuesyesyes
Custom fieldsyesyes
Custom workflowsyesyes
Project Collaboration Properties
Project wikino
Discussion forumyesinfoconversations
Online chatno
Audio conferencingno
Video conferencingno
Screen sharingno
Calendar sharingnoinfointegration with external calendar tools is possible
Contact sharingno
Document sharingyesinfocard attachments
File versioningno

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More Resources
JIRAOneDeskTrello
Project Management Zone blog posts

Trello is the Project Management System of the Year for the third year in a row
3 January 2019, Matthias Gelbmann

JIRA overtakes Primavera as the most popular issue management tool
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Trello is the Project Management System of the Year
4 January 2017, Matthias Gelbmann

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Trello is the Project Management System of the Year for the third year in a row
3 January 2019, Matthias Gelbmann

Trello is the Project Management System of the Year for the second year in a row
4 January 2018, Matthias Gelbmann

Trello is the Project Management System of the Year
4 January 2017, Matthias Gelbmann

show all

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