Freshdesk vs LeanKit System Properties Comparison

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Our visitors often compare Freshdesk and LeanKit with JIRA, Redmine and Asana.

Editorial information provided by Project Management Zone
NameFreshdesk  Xexclude from comparisonLeanKit  Xexclude from comparison
DescriptionFreshdesk is a web-based ticket management and customer support tool.LeanKit is a project planning tool based on the Kanban methodology.
CategoryIssue Management, ranked #9Project Planning, ranked #29
DeveloperFreshdeskLeanKit
Websitefreshdesk.comleankit.com
Technical documentationsupport.freshdesk.comsupport.leankit.com/­forums
Social network pages
Facebook57,067likes
Google+1,338followers
LinkedIn4,907followers
Twitter13,446followers
Facebook2,486likes
Google+67followers
LinkedIn1,764followers
Twitter7,905followers
Initial release20112009
LicenseWeb-based service (SaaS)Commercial
Web-based service (SaaS)
Web-based architectureyesyes
Mobile appsAndroid
iOS
Android
iOS
APIyesRESTyesREST-like
Multi-useryesyes
User rolesyesyespredefined roles
Authentication mechanismPassword
SAML
Facebook sign-on
Google sign-on
Twitter sign-on
Password
NotificationsEmail
Mobile push
Email
RSS feeds
Project Planning Properties
Hierarchical tasksyesvia drill-through board relationships
Recurring tasksno
Milestone trackingyes
Task dependenciesyesvia cross-board linkage
Critical path managementno
Critical chain managementno
Gantt chartsno
Pert chartsno
Baselinesno
Resource managementyes
Resource levelingno
Time trackingyes
Cost trackingno
Earned value managementno
Risk managementno
Scrum supportno
Kanban supportyes
Project portfolio management no
Issue Management Properties
Hierarchical issuesno
Custom fieldsyes
Custom workflowsyes
More Resources
FreshdeskLeanKit
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