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Freshdesk System Properties

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Editorial information provided by Project Management Zone
DescriptionFreshdesk is a web-based ticket management and customer support tool.
CategoryIssue Management, ranked #6
Technical documentationsupport.freshdesk.com
Social network pages
Initial release2011
LicenseWeb-based service (SaaS)infoSoftware-as-a-Service model
Web-based architectureyes
Mobile appsAndroid
APIinfoApplication Programming InterfaceyesinfoREST
Authentication mechanismPassword
SAMLinfoSecurity Assertion Markup Language
Facebook sign-on
Google sign-on
Twitter sign-on
Mobile push
Issue Management Properties
Hierarchical issuesno
Custom fieldsyes
Custom workflowsyes

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Recent citations in the news

more project management news

The CTO of this Chennai startup is proof that the passion to code matters more than an IIT degree
20 June 2017, Quartz

Freshdesk rebrands as Freshworks to reflect bigger business management software ambition
7 June 2017, Forbes India

Freshdesk Becomes Freshworks: What Does This Mean for Enterprise Software?
14 June 2017, Fox Business

Western Sussex reports benefits from in-house IT helpdesk
24 May 2017, Digital Health

​Freshdesk unveils Freshworks umbrella brand
7 June 2017, CMO

provided by Google News
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