Featured products and services

Freshdesk System Properties

Please select another system to compare it with Freshdesk.

Our visitors often compare Freshdesk with Odoo, JIRA and MantisBT.

Editorial information provided by Project Management Zone
SystemFreshdesk
DescriptionFreshdesk is a web-based ticket management and customer support tool.
CategoryIssue Management, ranked #6
DeveloperFreshdesk
Websitefreshdesk.com
Technical documentationsupport.freshdesk.com
Social network pages
Facebook69,291likes
Google+2,102followers
LinkedIn18,919followers
Twitter18,804followers
Initial release2011
LicenseWeb-based service (SaaS)infoSoftware-as-a-Service model
Web-based architectureyes
Mobile appsAndroid
iOS
APIinfoApplication Programming InterfaceyesinfoREST
Multi-useryes
Authentication mechanismPassword
SAMLinfoSecurity Assertion Markup Language
Facebook sign-on
Google sign-on
Twitter sign-on
NotificationsEmail
Mobile push
Issue Management Properties
Hierarchical issuesno
Custom fieldsyes
Custom workflowsyes

More information provided by the system vendor

We invite representatives of system vendors to contact us for updating and extending the system information, and for displaying vendor-provided information such as key customers, competitive advantages and market metrics.

3rd party products and services

We invite representatives of 3rd party vendors to contact us for presenting information about their offerings here.
More Resources
Freshdesk
Recent citations in the news

more project management news

The CTO of this Chennai startup is proof that the passion to code matters more than an IIT degree
20 June 2017, Quartz

Freshdesk rebrands as Freshworks to reflect bigger business management software ambition
7 June 2017, Forbes India

Freshdesk Becomes Freshworks: What Does This Mean for Enterprise Software?
14 June 2017, Fox Business

Western Sussex reports benefits from in-house IT helpdesk
24 May 2017, Digital Health

​Freshdesk unveils Freshworks umbrella brand
7 June 2017, CMO

provided by Google News
Job opportunities

Admission & Enrollment Coordinator
Brown University, Providence, RI

Customer Service Specialist
Fluence Bioengineering, Austin, TX

Administrative Assistant Needed at Growing Web Design Agency
Triton Creative, Pompano Beach, FL

Assistant Director of Operations/Development
Azusa Pacific University College, San Dimas, CA

Regional Marketing Lead (m/f) (Europe)
Fresh Desk, San Bruno, CA




Share this page

Project Management Zone on  Twitter TwitterLinkedIn LinkedInGoogle+ Google+Facebook Facebook