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Freshdesk System Properties

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Editorial information provided by Project Management Zone
DescriptionFreshdesk is a web-based ticket management and customer support tool.
CategoryIssue Management
Project Management Zone Rankinginfomeasures the popularity of Project Management SystemsScore 62.43
Rank #20
Technical documentationsupport.freshdesk.com
Social network pages
Initial release2011
LicenseWeb-based service (SaaS)infoSoftware-as-a-Service model
Web-based architectureyes
Mobile appsAndroid
APIinfoApplication Programming InterfaceyesinfoREST
Authentication mechanismPassword
SAMLinfoSecurity Assertion Markup Language
Facebook sign-on
Google sign-on
Twitter sign-on
Mobile push
Issue Management Properties
Hierarchical issuesno
Custom fieldsyes
Custom workflowsyes

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More Resources
Recent citations in the news

more project management news

Freshworks' Freshdesk named a Customers' Choice in Gartner Peer Insights 'Voice of the Customer': CRM Customer Engagement Center Market Report
12 June 2019, MarTech Series

Freshworks acquires customer success service Natero
21 May 2019, TechCrunch

Helpdesk Automation Market 2019: Top Companies Analysis – Freshdesk, Happyfox, Kayako, NTR Global, Resolve Systems, Sunrise Software, SunView Software, Vision Helpdesk,Vorex
13 June 2019, thewirenewsnow.com

Vendor Management Software Market 2019-2025 Size (value & volume) by Company, Key Regions, Products and End User
15 June 2019, Livonia Post

Global Ship management Market Outlook 2019-2025 : Oracle, SAP, Salesforce, Microsoft, ICIMS, Simplicant, Zoho, Insightly, Freshdesk – Industry Reports
10 June 2019, industryreports24.com

provided by Google News
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