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Bugzilla vs Request Tracker System Properties Comparison

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Our visitors often compare Bugzilla and Request Tracker with JIRA, Redmine and OpenProject.

Editorial information provided by Project Management Zone
SystemsBugzilla  Xexclude from comparisonRequest Tracker  Xexclude from comparison
DescriptionBugzilla is an open source web-based bug tracking tool originally developed by the Mozilla project.Request Tracker is an open source issue tracking tool written in Perl.
CategoryIssue ManagementIssue Management
Project Management Zone Rankinginfomeasures the popularity of Project Management SystemsScore 31.87
Rank #34
Score 7.41
Rank #92
DeveloperBest Practical
Websitebugzilla.orgbestpractical.com/­request-tracker
Technical documentationbugzilla.readthedocs.io/­en/­latestdocs.bestpractical.com/­rt/­latest
Social network pages
Facebook761followers
LinkedIn528followers
Twitter1,037followers
Twitter70followers
Initial release19981999
LicenseOpen SourceinfoMozilla Public LicenseOpen SourceinfoGPL 2
Web-based architectureyesyes
Programming languagePerlPerl
Operating systemsLinux
OS X
Windows
Linux
OS X
Windows
Mobile appsAndroid
iOS
noinfomobile version of web interface
APIinfoApplication Programming InterfaceyesinfoXML-RPC, JSON-RPC or RESTyesinfoREST
Multi-useryesyes
Authentication mechanismPassword
LDAPinfoLightweight Directory Access Protocol
RADIUSinfoRemote Authentication Dial In User Service
Password
LDAPinfoLightweight Directory Access Protocol
HTTP authentication
NotificationsEmailEmail
Issue Management Properties
Hierarchical issuesnoyes
Custom fieldsyesyes
Custom workflowsyesyes

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BugzillaRequest Tracker
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