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BUGtrack vs Request Tracker System Properties Comparison

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Editorial information provided by Project Management Zone
SystemsBUGtrack  Xexclude from comparisonRequest Tracker  Xexclude from comparison
DescriptionBUGtrack is a web-based bug tracking tool.Request Tracker is an open source issue tracking tool written in Perl.
CategoryIssue ManagementIssue Management
Project Management Zone Rankinginfomeasures the popularity of Project Management SystemsScore 0.73
Rank #246
Score 5.39
Rank #101
DeveloperForeSoftBest Practical
Websitebugtrack.netbestpractical.com/­request-tracker
Technical documentationdocs.bestpractical.com/­rt/­latest
Social network pages
Twitter11followers
Twitter50followers
Initial release1999
LicenseWeb-based service (SaaS)infoSoftware-as-a-Service modelOpen SourceinfoGPL 2
Web-based architectureyesyes
Programming languagePerl
Operating systemsLinux
OS X
Windows
Mobile appsnonoinfomobile version of web interface
APIinfoApplication Programming InterfaceyesinfoREST (beta)yesinfoREST
Multi-useryesyes
Authentication mechanismPasswordPassword
LDAPinfoLightweight Directory Access Protocol
HTTP authentication
NotificationsEmail
RSS feeds
Email
Issue Management Properties
Hierarchical issuesnoyes
Custom fieldsyesyes
Custom workflowsnoyes

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More Resources
BUGtrackRequest Tracker
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